1, if it is Unicom broadband business, such as your mobile phone number and broadband binding for fusion business, then broadband and mobile phone number is open with the same stop, mobile phone payment after the resumption, the bound broadband can beTo resume use; If the broadband can not be used normally after the mobile phone in the fusion package is turned on, you can restart the light cat and router and try again. If it is not restored after restart, you can call the local Unicom manual customer service to help inquire or report the fault repair.
2, the Wi-Fi fee can not be connected to the Internet is the reason is: because of arrearage, the account is automatically closed by the background billing system, such as broadband arrearage after payment can not connect to the broadband problem, may be the system delay problem. The possible causes for Wi-Fi access failure are as follows: If the network cable is loose, insert both ends of the network cable tightly. Equipment for a long time caused by use, can be lightCats, routers, computers and other Internet devices power off for 10-20 seconds, and then switch on the power to restart.
3, if your mobile phone bill has been paid, but your home broadband is still not online, there may be several reasons: Billing error: The payment may not be applied to the correct account, or there is a delay in processing the payment. In this case, you should contact your broadband service provider to confirm that the payment has been received and credited to the correct account.
4, the home power failure or broadband plug is not plugged in. Method: Discharge the fault. The broadband is faulty. Contact Xian Dai division for maintenance. Phone Settings problem.
5, hello, the broadband network bound with the telecom mobile phone number, if the mobile phone number is overdue, it will also affect the normal use of broadband, after paying for the mobile phone, you need to wait for the system to refresh the synchronization data, broadband can be used normally. Anhui Telecom public number for your service.
View phone Settings Please open the phone shortcut bar (top slide) to check whether the data network is enabled. Check the status of your mobile phone card. Please ensure that the balance of your mobile phone card is sufficientStop, please restart the phone after successful recharge. Check with your carrier whether the traffic limit has been reached. If necessary, you can replace the normal Internet access SIM card to confirm.
The reason why the mobile phone does not go online after paying the bill: the mobile phone bill has not arrived or the mobile phone networking information has not been updated in time. The mobile phone bill did not fully cover the charge owed. It is recommended to restart the machine or plug out the phone card to try.
Weak signal: Make sure you have adequate signal coverage where you are. Sometimes in areas where the signal is weak, you may not be able to connect to the mobile network even if you charge your phone. Network failure:The mobile network may fail, making it impossible to connect. You can try restarting your phone or wait a while before trying to connect again.
If the mobile phone cannot access the Internet normally, the fault can be removed according to the following conditions: [Case 1] The contact between the SIM card and the metal contact of the mobile phone is insufficient, you can reinsert the SIM card and try again. [Case 2] If the SIM card is damaged or the phone has a problem, it can be replaced by a test to see whether the SIM card or the phone is faulty. [Situation 3] The current location is a signal blind area or suddenly no signal, you can move to a place to test and pay attention to other users around the phone signal is normal.
2. If you cannot access the Internet normally after your mobile phone has been charged enough, you can troubleshoot it according to the following circumstances: [Case 1] The contact between the SIM card and the metal contact of the mobile phone is not sufficient, you can reinsert the SIM card and try. [Case 2] If the SIM card is damaged or the phone has a problem, it can be replaced by a test to see whether the SIM card or the phone is faulty.
3. The reasons for the failure to restore the normal use of the mobile phone number after the recharge are as follows: check whether the recharge amount is enough to offset the arrearage or monthly rental fee; Check whether the phone charge has been charged to the account, and the shutdown weightRestart and try again; Check whether the traffic of the current month is capped or limited. If the above situation has not been solved, it is recommended to contact the home manual customer service.
4. When you use the third-party recharge platform, your bank card will first transfer the money to the third-party recharge system after payment, and then recharge to the Unicom account from the system. Now your bank card has received a debit message, indicating that the money has been transferred to the third-party recharge platform, but has not been paid into the Unicom number account. Therefore, your phone bill has not arrived, so the network cannot be used. If the account has been successfully transferred, you need to restart the phone before you can access the Internet.
5Re-insert the mobile phone card to check whether the card slot is loose, deformed, and other poor contact; You can re-search the network at another location or ask the surrounding users whether the use is normal; Change the card to the mobile phone test, to understand whether the mobile phone card or terminal failure; Verify that the mobile terminal supports the carrier network you are using. If the above method still can not solve the problem, it is recommended to contact the local Unicom customer service consultation.
6, it may be the payment has not arrived or the payment amount is insufficient to offset the arrearage caused by the situation, it is recommended that you restart the phone to try or contact the home manual customer service check, the specific situation shall prevail.
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