Mobile phone card is not inserted well, poor contact; The network signal cannot be found at the location or the network signal is unstable; The mobile phone card, card slot or mobile phone terminal is damaged; The status of the mobile phone card is abnormal; The mobile terminal does not support the carrier network.
If you turn on your mobile phone after overcharging, you need to restart the mobile phone to resume normal use of 4G network. Local network failure Consult others around you whether there is this problem, if there is the same problem, it may be the local network failure, you can contact the local 10086 optimization. Cell phoneChange the phone test, if it can be used normally, there may be a problem with the phone, you can contact the phone after-sales consultation.
Signal problem: Please check your mobile phone signal is normal. If the cell phone has no signal, you can't make a call. Account Settings: Please check whether your phone account has restrictions, such as call restrictions or international toll restrictions. You can contact your phone carrier for more information. SIM card problems: If your SIM card has problems, such as damaged or expired, it can also cause you to be unable to make calls.
1, arrearage stop for more than a certain time, the operator recovers the right to use the number and cancel the account, the card in the state of cancellation can not be recharged. (2) The arrears stop is in the lock-up period, and the card in the lock-up period cannot recharge by itself. If this is not the case, it is recommended to contact the customer service of the carrier to which the number belongs for verification. The specific policy of the local carrier shall prevail.
2, the use of wireless network and mobile phone direct Internet charging method is the same, as long as the network signal strength is positive enoughOften connected to the Internet, through Alipay or wechat should have no problem, it is recommended to check the network situation.
3, if the mobile phone service is suspended: check whether the mobile phone number is not real-name system, please carry out real-name registration. If you want to check whether to report the loss or stop the service, you can only use it if you want to do an understanding or a resumption. Check the recharging status. It is recommended that you restart the phone. You can also contact the local customer service to check the number status and cause.
4, after the mobile phone is stopped, the recharge can not be used: The payment amount is insufficient to offset the arrearage, resulting in arrearage and suspension of service; You can pay again. The number is notReal-name registration, overdue real-name registration is suspended service, need to go to the home Unicom's own business hall to apply for real-name registration, can resume use. To report the loss or stop the business, you need to do the understanding or resumption of the machine can be used.
5, the causes and solutions of the problem are as follows: Port closed: arrearage causes the network transmission port to be closed, resulting in repaying the broadband connection. Solution: Restart the cat and router, and let the back-end device terminal refresh the port. Router setting problem: router setting causes repayment of broadband connection after arrears. Solution: Check the router Settings and reset themSearch for VPN in the middle, and tap to enter the VPN Settings screen. You are advised to disconnect the VPN or close the VPN software based on the actual situation. Due to differences in signing information, some iot/data cards require a specific APN to access the Internet.
2. If the mobile phone cannot access the Internet normally, the blockage can be removed according to the following conditions: [Case 1] The contact between the SIM card and the metal contact of the mobile phone is not sufficient, you can reinsert the SIM card and try. [Case 2] If the SIM card is damaged or the phone has a problem, it can be replaced by a test to see whether the SIM card or the phone is faulty. 【Situation 3: The current location is a signal blind area or suddenly no signal, you can move to a place to test and pay attention to other users around the phone signal is normal.
3. If the signal of your mobile phone card is normal and you cannot access the Internet using traffic, check whether the following scenarios are available: Internet Access is unavailable during a call. Certain conditions must be met for a mobile phone to access the Internet during a call. Please enable VoLTE function for your mobile phone card (this function needs to be supported by both mobile phone and carrier), after enabling the signal bar will display HD imageBid.
4, see whether it is connected to other wireless networks (WIFI), if the phone is currently connected to the wireless network (wifi), it can not use data traffic to surf the Internet. It is recommended to turn off the wifi. See whether the SIM card can be identified normally, and there is no debt, signal bar status network is normal, abnormal card or mobile phone debt or no local signal will lead to no Internet access. Verify that mobile data is turned on.
5, View the phone Settings Open the mobile phone shortcut center (slide down at the top or slide up at the bottom) to check whether the data network is enabled. Check the status of the mobile card to ensure the mobile cardThe balance of the phone charge is sufficient. If the phone is stopped due to overpayment, please restart the phone after successful recharge. Check with your carrier whether the traffic limit has been reached. If necessary, you can replace the normal Internet access SIM card to confirm.
6. If the Huawei mobile phone cannot access the mobile network, you can try the following methods: If the data service cannot access the Internet, check whether the SIM card is recognized and whether the standard SIM card is used. If the card is cut manually, it is recommended to replace the SIM card at the business hall and then try again.
After paying the network fee, the wifi display cannot be accessed, the reasons are as follows: After the mobile phone wifi has been connected, the problem of not being able to access the Internet first detects whether it is an unexpected problem of the mobile phone itself, you can shut down and restart the connection to see if such a situation will occur again. Or use other phones or devices to connect to WiFi to try to get online and eliminate the problem of WiFi itself.
Hello. If the recharge is still unable to connect to the network possible causes: the wireless network card is not paid after the shutdown, the Internet function will be opened within 48 hours, generallyIn this case, the system will immediately open for you to use. You can try to pull out the wireless network card and reinsert it into the usb port of the computer to use it. If it is still not turned on after 48 hours, it is recommended that you register the relevant payment information in the complaint suggestion, and the relevant staff will deal with it for you.
You can log in the payment record of the online business hall to check the payment status; You can check your phone bill to see if you have paid enough to offset your debt. It is recommended that you turn on airplane mode and then turn off or restart the phone to try it.
Verify mobile phone numberWhether the phone bill is settled; Verify whether the paid phone bill has been received; You are advised to restart the machine.
Hello, first of all, thank you for your attention and support to China Telecom. According to your description, some users using Android mobile phones will encounter such a problem, when the mobile phone is connected to WiFi wireless network, it can normally connect to the wireless network, and the signal is very good, but it cannot be used normally when using some software requiring network support (such as Browser or Market). There is a large delay.
The mobile phone number fails to recover after the recharge and paymentThe reasons are as follows: whether the recharge amount is sufficient to offset the arrears or monthly rent and whether the recharge has been received; Unicom card mobile phone after the network will be limited, payment after the system has a period of delay, to confirm that the payment has been received after the successful SMS reboot can be started. If the above situation has not been solved, it is recommended to call the local 10010 customer service hotline for consultation.
1, search the answer I want to ask Baidu know prompt information know baby can not find the problem _! The problem mayIt has expired.
2, the enterprise can not charge the phone bill for the following reasons: if the account is in arrears, then it will not be able to recharge the operation. In this case, you need to pay the amount of the outstanding charge before you can continue to recharge the phone charge. Due to abnormal account conditions, such as account freezing or cancellation, you cannot recharge your phone bill for China Mobile. You need to contact China Mobile customer service to understand the cause of the abnormal account and seek a solution.
3, if you recharge through the Internet, the following reasons may lead to online payment failure: the computer is not connected to the Internet or its access area is limited; The IE version is too early.The password number is insufficient, and the IE parameter Settings are incorrect. After the payment is confirmed on the Unicom 10010 website, enter the PayEx secure payment platform.
4. According to the information provided by you, if you cannot recharge online, the following reasons may cause online payment failure: [1] Computer and browser problems: (1) The computer is not connected to the Internet or its access area is limited; (2) The IE version is too early, the password number is insufficient, and the IE parameters are set incorrectly. [2] Payment problem: (1) After the payment is confirmed on the Unicom 10010 website, enter the PayEx secure payment platform.
5, insufficient account balance, system failure, operation errors and other reasons. Insufficient account balance: When the balance is below a certain amount, you cannot successfully recharge. Go to a recharge center or business hall to recharge your account to ensure you have enough money. System failure: Sometimes the mobile network system fails, resulting in failure to recharge successfully. You can try to turn your phone back on, or wait a while and try to top it up again.
6. The account balance is insufficient. According to the information on the official website of China Mobile, insufficient account balance and incorrect account information of China Mobile app will lead to the failure to successfully recharge the phone charge.
About why you can't charge the wireless network and pay the Internet fee wireless can not be used this is the end of the introduction, do not know you find the information you need? If you want to know more about this, remember to follow this site. < / p >